Ferquently Asked Questions

Q. What are you policies?

Answer:Please refer to our Policies (link to Policies page) for our complete policies, house rules, and sample rental agreement.

Q: Can I have a party or an event?

Answer: No parties or events (Please inquire about the Hollywood Hills Property). All Anaheim Homes have a strict quite hours policy of 10 PM to 9 AM, which is enforced by the City of Anaheim. Guest will be fined by the City and will forfeit damage deposit if breaking quite hours.

Q. What happens if I need to cancel?

Answer: Rental Payments are refundable less processing fees if cancelled 30 days in advance to your arrival.

Q. What are my payment options?

Answer: We accept all major credit cards including Visa, MasterCard, Discover, and American Express. We also accept PayPal, electronic check and mailed checks if not a last minute booking.

Q. When is Check in and check out time?

Answer: Check in time is at 3 pm and check out time is at 11 am. Guest may request to check in early and check out late and we can accommodate if no pending bookings either before or after. Guest may also request to drop off bags early.

Q: What amenities are provided?

Q: What kind of parking is provided?

Answer:Each property has a minimum of 2 parking spots in the driveway. Most of thehomes driveway can accommodate more than 2 cars. Street Parking is prohibited in all Anaheim Homes. Guest will be fined and forfeit damage deposit if City of Anaheim Code Enforcement tickets you for parking on the street.

Q: What is the maximum occupancy?

Answer:Please refer to individual property page. All guests staying at the property will need to be listed on Rental Agreement.

Q: How do I get the key?

Answer:All homes are on a keyless touchpad entry system Access information including keycode, security system, and wifi will be provided one week prior to your arrival.

Q: What are other fun things to do in the area?

Answer:Please refer to our Attractions Page

Please reach out via our contact page with any other questions or special accommodations. We look forward to having you stay at our premier vacation rentals!

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